Terms of Service

Bring Back lets businesses run loyalty programmes such as QR-based scratch cards and spin wheels, manage customers and rewards, and view analytics. Features depend on your plan.

You must be 18 or older and legally able to enter a contract, and if you sign up for a business you must be authorised to bind it. Keep your login secure. You are responsible for activity under your account and for the accuracy of the information you give us.

• Prices are shown in Indian Rupees (INR) and exclude GST and other applicable taxes unless stated. We issue GST-compliant invoices.
• Paid plans renew automatically each month or year until cancelled. You can cancel any time from your dashboard; cancellation takes effect at the end of the current billing period.
• Price changes apply to new sign-ups. We give existing subscribers at least 30 days' notice of any increase, and current subscribers keep their price unless they agree to a change.
• Except where the law requires otherwise, fees already paid are non-refundable. If you were charged in error, contact hello@bringback.com within 30 days and we will correct it.
• Payments are processed by third-party payment providers under their own terms.

You are responsible for the loyalty programme you run and for the customer data you collect through Bring Back. You agree to:

• Collect customer data lawfully, give customers a clear privacy notice and obtain valid consent, including for marketing messages.
• Honour the rewards you offer. Rewards are promises between you and your customers, not Bring Back.
• Follow laws on promotions and contests. In India, in particular, do not run any scheme that amounts to gambling or a lottery, or that charges customers to play. In the USA, follow state sweepstakes, contest and consumer-protection rules.
• Comply with tax, food-safety and advertising laws that apply to your business.

• No unlawful, fraudulent, misleading or harmful use, and no infringing others' rights.
• No uploading of malware, scraping, reverse engineering, or attempts to bypass security or plan limits.
• No sending spam or messages without consent.
• No use of the service to harm, harass or discriminate against others.

You keep ownership of the content and customer data you put into Bring Back. You give us a limited licence to host, process and display it only to provide and improve the service. You can export your data and request deletion at any time. Our Privacy Policy explains how data is handled.

Bring Back, its software, design and branding belong to us and our licensors. We grant you a limited, non-exclusive, non-transferable right to use the service during your subscription. Feedback you give may be used by us freely.

We work to keep the service available but do not promise it will be uninterrupted or error-free. We may update, add or remove features, and will give reasonable notice of changes that significantly reduce paid functionality.

You may stop using Bring Back at any time. We may suspend or end your access if you breach these terms, fail to pay, or put the service or others at risk, with notice where reasonably possible. On termination we will let you export your data for 30 days, after which it is deleted as set out in the Privacy Policy.

To the fullest extent the law allows, the service is provided "as is" and "as available", without warranties of merchantability, fitness for a particular purpose or non-infringement. We do not guarantee any particular increase in sales or customer visits.

To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential losses, or for lost profits, revenue or data. Our total liability for any claim is limited to the fees you paid us in the 12 months before the claim arose. Nothing in these terms limits liability that cannot be limited by law, such as for fraud or wilful misconduct. Consumers in some places have rights that these terms cannot remove.

You agree to defend and compensate us against third-party claims arising from your content, your loyalty programme, your breach of these terms or your violation of law.

These terms are governed by the laws of India. We first try to resolve any dispute in good faith through hello@bringback.com. Failing that, the courts in India have exclusive jurisdiction, except where mandatory consumer law gives you the right to bring a claim in your own country. Nothing here stops either party from seeking urgent court relief.

These terms, with the Privacy and Cookie Policies, are the whole agreement between us. If a part is found unenforceable, the rest stays in force. Our not enforcing a right is not a waiver. You may not transfer your account without our consent. We may update these terms and will notify you of material changes; continued use after the effective date means you accept them. Contact: hello@bringback.com.